How do automatic status updates work?

Automatic status updates can be managed in settings by your organization’s admin users. In this guide we explain how they work. 

Go to section “Status updates” in “Company settings” to open the view illustrated below.

There are two checkboxes concerning automatic status updates:

• "Send automatic “we received your application” message" enables automatic confirmation messages of successful application submission. Moving a candidate back to the “New” step from another recruitment step will not trigger a new message. Learn more here.  
  
  
• "Send automatic status updates" enables automatic messages that inform candidates when the “Application review” has started. If this setting is enabled, either moving the candidate to the “Application review” step or starting the evaluation (whichever happens first), will trigger and send the automatic message. You can also opt out from sending the automatic message for a specific candidate by unchecking the box in the confirmation pop-up shown in the picture below:

If you don't want the system to generate these automatic messages, turn off the above mentioned settings. However, it’s highly recommended to inform candidates about successful submission of applications. 

You can edit all status update messages in "Your own status updates" part of “Status updates” section.

If you are interested to learn more about the third checkbox and the candidates’ ability to edit their applications, learn more here.